The hotel on Paseo de la Reforma dawned with that cold glow that only polished marble knows. Lucía arrived before the traffic had fully woken up. She changed silently, arranged her hair in a tight ponytail, and put on her gloves like someone preparing for a serious job. On the trolley, the blue and green liquids looked like small lagoons enclosed in plastic. She knew exactly which one to use for each stain, as if reading a secret map on the floor.
The reception staff greeted her with a distracted gesture, a mixture of habit and haste. Lucía didn’t mind. Anonymity made her move swiftly. She learned to walk close to the wall, to listen without being noticed. Her routine was a precise choreography: hallways, doors, elevators, a world that smelled of expensive coffee and foreign perfume. That Tuesday, a group of men in dark suits began to pass by, scanning with their eyes before moving their feet. Someone had reserved the Esmeralda Room for a private meeting.
The bosses ordered extra sparkles, new flowers, and no noise. Lucía patiently changed the water in the vases, not looking straight ahead, only attentive to the way tension ran through the air like a taut string. While polishing the edge of a table, she heard two waiters whispering by the half-open door. One said, almost laughing, “They say a real sheikh is coming, escorted and all.” The other lowered his voice, saying he doesn’t trust anyone who doesn’t speak his language.
Lucía continued polishing. The cloth moved in slow circles, and for a second her gaze fell on the window. The city sky was heavy, lead gray, a harbinger of rain. The floor supervisor, Mr. Valdés, appeared with his list and his urgency. Lucía, finish here and move to the main hallway. Not a footprint, yes. And please, no lingering around when they arrive. He said this gently, but without looking at her at all. She nodded. He put away the spray can, placed the cloth folded like an envelope, and pushed the cart toward the corridor.
In the hallway, the silence was so pristine that any step seemed disrespectful. Lucía stopped in front of the long mirror and with an automatic gesture, corrected a dried drop on the edge. She thought of Daniel, her son, who should be arriving at high school in Itacalco at that hour. She remembered the improvised breakfast, the glass of warm milk, the jacket with the crooked zipper. She had promised to stop by a store after her shift. Today, she told herself, unsure if she was talking to him or to the promise.
A burst of radios announced their arrival. Men in suits, invisible earpieces, rehearsed movements. Behind them, a man with dark skin and a neat beard, an impeccable tunic under a dark jacket that fell like a soft shadow. The sheikh walked unhurriedly, but with a presence that pushed the air. The hotel manager walked beside him, smiling with tense lips. Welcome, sir. The room is ready. He didn’t reply. His eyes seemed to measure the temperature of each face.
Lucía pressed herself closer to the cart under her head, yet she couldn’t help but raise her gaze slightly as they passed. The sheikh paused for a moment, not in front of the manager, but in front of his cart. He observed the arrangement, the bottles, the hanging rag whip. The silence lasted long enough for Lucía’s heart to thump twice. He said something, a short sentence, in a language that sounded to everyone like a meaningless whisper.
Valdés nervously stepped forward. “Sir, exit this way.” But the sheikh didn’t move. He repeated the phrase more clearly now, looking at the folded cloth. The manager apologized in English, promising a translator within minutes. Someone was already typing on a phone, searching for an app. The escorts formed a discreet wall. The corridor shrank. Lucía tasted the ancient taste of mint tea in her mouth, as if she were sitting at another table in another time. It was a sensory flash, almost a bodily error.
He didn’t want to lift his hand, didn’t want to exist any longer than necessary. But the phrase from the je had fallen inside him like a key that recognizes its lock. He squeezed the cloth between his fingers, swallowed, and then, without moving from the spot, with his voice low so as not to seem intruding, he opened his mouth. The word, pronounced with an unexpectedly soft accent, hung in the air just as the door to the Esmeralda Room swung open from the inside.
Someone pale-faced hurried out and whispered something in the manager’s ear, immediately erasing her smile. Lucía, the syllable still warm on her tongue, didn’t have time to finish her sentence. The manager looked at her for the first time as if he truly saw her, and the sheikh, without changing his expression, turned his head toward her. The corridor had filled with a silence that weighed more than marble. The manager tried to regain her composure, but the sheikh’s eyes remained fixed on Lucía, as if seeking confirmation of something only he understood.
Lucía felt a sudden heat on her face, she gripped the cloth in her hand, and this time she let the words flow completely, clearly, with that slow rhythm her grandmother always used when telling old stories. “Welcome. May your journey here bring you peace,” she said in soft Arabic. Without raising her voice, the echo of the phrase traveled down the hallway like a strange vibration. The escorts looked at each other discreetly, and one of them gave a half-smile of surprise.
The Sheikh didn’t smile, but a brief spark lit in his eyes, like someone finding a piece they thought was lost. The manager stammered in English, trying to regain control. “Do you understand her?” she asked, clearly expressing disbelief. The Sheikh nodded slowly and answered in his own language, this time looking only at Lucia. The words were longer, more profound. Lucia listened attentively, lowered her gaze for a moment, and replied, also in Arabic, with a short sentence that seemed to contain an intimate meaning, inaccessible to the others.
A murmur ran through the few employees watching from a distance. Valdés frowned uncomfortably, as if this interaction were breaking an invisible rule. The sheikh, without adding anything else, walked toward the lounge accompanied by his escorts. Before entering, he turned his head slightly and looked at her one last time. There was no judgment or courtesy in that gesture, only a kind of silent recognition. Lucía took a deep breath, trying to stop her hands from shaking. The aroma of freshly ground coffee wafted from the lobby cafeteria, but she detected another, more ancient scent, a mixture of incense and dry wood.
She forced herself to continue with her work, even though she knew curious eyes would follow her for the rest of the morning. While she was changing the elevator carpet, she heard the waiters’ voices again. “How the hell does he know how to talk like that?” one asked almost in a whisper. Who knows? Maybe he worked somewhere strange, the other replied, but with a tone that mixed suspicion and admiration. Lucía didn’t turn her head. She preferred the weight of her own thoughts to anyone’s gaze, because if there was one thing she didn’t want to do, it was explain the origin of those words.
At least not yet. That morning, as the sky began to pour a fine drizzle over the city, Lucía knew that what had happened in that hallway wouldn’t be easily erased. And what she didn’t yet imagine was that the Sheikh wouldn’t let it remain a mere curious moment. On the other side of the door to the Esmeralda Hall, he was already giving the first order that would bring her back before him much sooner than she wanted.
The rain pounded against the lobby windows like a soft drum. Lucía thought the sound would allow her to work uninterrupted, but it wasn’t. She had barely finished wiping the entry floor when Mr. Valdés appeared, his brow tense, as if carrying a message he didn’t want to deliver. Lucía, the Sheikh wants to see you now. She left the rag in the bucket and felt her throat close. “Why?” she asked, trying to keep her voice neutral.
I don’t know. The manager says it’s a special request and I can’t say no. Lucía wiped her hands on her apron and followed Valdés toward the Esmeralda room. Each step on the plush carpet seemed heavier than the last. In front of the door, two tall men checked her out with a quick glance, not as a threat, but as a mechanical protocol. Then, one of them opened it and signaled her to enter.
The interior was lit with a warm light that contrasted with the grayness of the street. On the main table were small, steaming cups and saucers. The sheikh sat upright, his hands resting on the arms of his chair. The manager stood at his side with a measured smile, as if every gesture was calculated to impress. “This is Lucia, sir,” said the manager, taking a step back. The sheikh spoke in Arabic, slowly, as if testing each word.
Lucia listened attentively. It wasn’t a complex question, but the tone carried a formality that forced her to straighten her back. She answered with the same calmness with which one addresses a respected guest without hesitation. A slight murmur was heard behind her. One of the attendants made a note of something. The sheikh nodded and gestured for her to sit opposite him. The manager seemed uncomfortable. “Sir, perhaps we could bring the official translator,” she suggested in English.
The sheikh interrupted, not taking his eyes off Lucia. She sat down. The aroma of cardamom coffee enveloped her senses, and suddenly she felt an echo of another time, of a place she had sworn never to return to, not even in her thoughts. He began asking short questions about her work at the hotel, how long she had been there, where she had learned the language. Lucia answered without giving more than necessary, but the curious gleam in the sheikh’s eyes did not diminish.
At one point, he said something that made her hands tense on her knees. It wasn’t a threat, but it was a clear sign that he knew more than he let on. She swallowed and avoided his gaze. The meeting ended with a simple “Thank you, I’ll call you back.” Lucía left, her heart racing. Valdés was waiting for her outside, but she didn’t ask anything. Perhaps out of fear, perhaps out of respect. In the hallway, as she returned to her routine, Lucía wished it would end there.
However, as evening fell, the manager stopped her in her tracks. The gentleman wants me to be in the lounge first thing tomorrow morning. He says it’s important. And at that moment, Lucía knew that what was at stake was no longer just her job. The next morning dawned cold, with a low mist drifting between the skyscrapers undergoing renovation. Lucía arrived at the hotel with her stomach in knots. She had barely had a sip of coffee at home. While changing in the employee locker room, she overheard two colleagues commenting that the Sheikh would be staying for several days, one of them in a mocking tone.
She said she was sure the multilingual lady was already interpreting for her for free. Lucía didn’t respond. At 8 o’clock sharp, the manager was waiting for her next to the Esmeralda Room. She led her inside without explaining anything, and Lucía noticed that this time there were more people: men in dark suits, two women in elegant dresses, and an official interpreter standing with a folder. The sheikh greeted her with a slight nod and indicated that she should come closer. Then, in front of everyone, he addressed her again in Arabic, completely ignoring the interpreter.
“Are you willing to help me today?” he asked. Lucía hesitated for a moment, but replied, “If it’s within my capabilities, yes.” He explained that he needed to communicate some precise instructions to his service team at the hotel and that he trusted her more than any of the available translators. The manager nodded, trying to appear normal, but her discomfort was evident in the tension in her lips. For almost an hour, Lucía translated instructions, observing the discipline and precision with which the sheikh handled every detail.
Several hotel employees looked at her with a mixture of surprise and suspicion. Deep inside, Lucía felt a door she had kept closed for years opening. At the end of the meeting, as everyone was leaving, the sheikh offered her a cup of tea and said something that made her stop. “Your pronunciation isn’t from someone who learned it in a course, it’s from someone who has lived among us.” Lucía felt her heart skip a beat, but she kept her composure and simply replied, “That was a long time ago.”
The sheikh didn’t insist, but his eyes seemed to say he wouldn’t settle for that answer. That afternoon, while cleaning the hallway on the executive floor, she heard a comment that chilled her blood. Two supervisors spoke in low voices, but low enough for their words to reach her. They say they’re using her to please the sheikh, but when she’s no longer useful, they’ll fire her. Lucía continued mopping as if she hadn’t heard anything, but those words pierced her chest.
The next day, in front of everyone, the moment would arrive when she would think she had secured a place, only to discover that the hardest blow was yet to come. That Friday, the hotel was busier than usual. An exclusive event organized by the Sheikh would bring together businesspeople and officials in the Esmeralda Room. Early in the morning, Lucía was called in to collaborate as an interpreter, but this time in front of a much larger audience. The manager greeted her with a different, broader, almost condescending smile, like someone boasting an unexpected resource.
Lucia discreetly stood beside the sheikh, accurately translating every instruction and every formal greeting. The guests seemed surprised, and some even congratulated her in hushed voices. What talent, miss. Your pronunciation was incredible. For the first time in years, she felt her footsteps echoing in a place where she had always been invisible. During a break, the sheikh approached her and said in Arabic, “You are more valuable than they think.” Lucia lowered her gaze, trying to hide the pride that burned in her chest.
That day she thought, “Maybe I was recovering something I thought was lost. Respect.” At the end of the event, as the last guests were leaving, the manager approached several hotel executives. One of them, holding a glass of wine, said loudly, “Lucia, today has been instrumental. The hotel is grateful.” She barely managed to smile when the manager, still smiling at the others, handed her a white envelope. “Here’s a small incentive for your support.”
“You can go now.” Lucía took it, confused. The envelope weighed less than she expected. When she opened it, she found only a couple of bills, as if her work had been an impromptu favor and not a professional endeavor. The thanks had been reduced to a tip. But I thought she started to say, “Don’t worry, Lucía,” the manager interrupted, lowering her voice. “You’ve done your part. Starting tomorrow, the official translator will take over.” She felt as if the floor shrank beneath her feet.
All the brilliance of the afternoon, the respectful glances, the sheikh’s words crumbled in an instant. As she left the salon, she heard a couple of employees laughing behind her. You see, even cleaners dream big. Lucía walked to the dressing room without responding. She put the envelope away without counting the money. That night, on the bus to Itacalco, she looked out the window and let the city blur in the rain. She had tasted a moment of recognition only to have it ripped from her hands.
What she didn’t know was that at that very moment, someone else was making plans to bring her back in front of everyone, and this time, nothing would be the same. Two days later, Lucía was working silently on the executive suite floor when the intercom in the hallway rang. It was Mr. Valdés’s firm voice. The Sheikh wants to see you. Emerald Room. Now, Lucía hesitated after the humiliation; she didn’t want to face those people again, but she obeyed. She walked through the hallways, feeling each step like a small battle.
When they arrived, the door to the hall was open. There was no event, just the sheikh sitting at a long table accompanied by two older men and a lightly veiled woman. The manager was not there. “Please sit down,” the sheikh said, this time in slow but correct Spanish. Lucía sat down, keeping her hands clasped in her lap. He looked at her calmly and then spoke in Arabic. “I know who you are.” The air seemed to thicken. Lucía tried to reply, but he continued.
Fifteen years ago in Alexandria. You worked in the university library. I remember your Mexican accent and the way you helped students and travelers understand ancient texts. I was one of them. She felt goosebumps rise on her skin. That part of her life was buried. She had returned to Mexico after an episode she never wanted to explain. A silent goodbye that left her with no belongings but a suitcase and a handful of memories. “I looked for you,” the sheikh added, not to show you off, but because you helped me when I had no name and no wealth.
That time you gave me more than you could have imagined. Lucía could barely hold his gaze. Her voice cracked. “And now why are you looking for me?” The sheikh smiled without arrogance. “Because I need someone I can trust completely for a cultural project in my country.” “And that person is you.” The words hit him like a mixture of vertigo and relief. The full weight of those invisible years of anonymous work was suddenly confronted by an offer that could change everything.
But along with that emotion, Lucía felt a knot in her stomach. Accepting would mean opening a chapter in her life she had sworn to keep closed. And there were secrets in that story that could hurt more than any slight. She still didn’t know if what the sheikh was offering her was a way out or the beginning of a new risk. For the rest of the day, Lucía couldn’t concentrate on her work while she changed sheets or filled buckets, the sheikh’s words echoing in her head.
That person is you. She hadn’t said when or how, but the mere prospect of leaving, of leaving the anonymity of the hotel behind, seemed to open up a horizon that both frightened and attracted her. The news, however, didn’t take long to leak out. In the middle of the afternoon, the manager called her into her office. She was accompanied by a couple of executives and the official translator, who watched her with a mixture of discomfort and resentment. “Lucia, we’ve been informed that Mr. Al Rashid wants to hire you for a personal project.”
“I must remind you that any agreement with high-profile guests must go through us,” the manager said in a voice that simulated cordiality but exuded control. Lucía remained calm. “It’s a proposal I haven’t accepted yet. I hope you don’t do it without authorization. It would be detrimental to your stay here,” one of the managers added, dropping the threat like someone arranging a fragile ornament on a table. The conversation ended without clear agreements, but with an obvious message: If she continued, the hotel would close the door on her forever.
That night, as she walked home through the damp streets, Lucía wondered if she could really risk her only steady income. Daniel, her son, was in his teens, and any drastic change could affect him. However, she also thought about what the sheikh had told her. You helped me when I had no name and no wealth. The next day, the sheikh asked to see her again. This time, he did so in the lobby in full view of everyone. Al Rashid explained in slow Spanish that the project involved organizing and preserving a collection of historical manuscripts, and that he trusted her not only for her language but for her integrity.
“I’m not asking you to answer now,” he told her, “but don’t let others decide for you.” The eyes of half the hotel staff were on them, and Lucía understood that whether she accepted or not, her life there had already changed forever. From that moment on, every person she passed in the hallways looked at her differently, some with curiosity, others with open hostility. And although she hadn’t made a decision, the rumor that the cleaner was leaving with the sheikh was spreading like wildfire.
Lucía knew she couldn’t sustain that balance for long. Sooner or later she would have to choose, and either option would come at a price. The morning she was to give her answer dawned clear, with the sun illuminating the hotel windows, as if trying to erase the tension of the past few days. Lucía arrived early, not to work, but to fulfill what she knew would be her last act there. The sheikh was waiting for her at a secluded table in the restaurant, a dark leather briefcase in front of him.
There were no visible escorts, no executives, no manager. Just two cups of steaming tea and a silence filled with anticipation. “Have you decided?” he asked in Arabic with a calmness that wasn’t pressuring, but also left no room for evasion. Lucía took a deep breath. “Yes, I accept, but on one condition. My son will come with me.” The sheikh nodded without hesitation, opened the folder, and showed her the contract documents along with the arrangements for his and Daniel’s transfer. “I want you to start in a month.”
You’ll need time to close whatever’s necessary here. When she stood up to leave, they crossed the lobby. The manager, who was talking to a guest, fell silent as she watched her pass. Her eyes hardened, but Lucía didn’t look away. There was no resentment, only the certainty that this place no longer defined her. That afternoon, in the employee locker room, she put away her uniform for the last time. Some colleagues congratulated her quietly, others didn’t even look at her. Before leaving, Valdés approached and murmured, “I never thought you’d leave like this, but I’m glad.” Lucía walked to the bus stop with a lightness she couldn’t remember feeling in years.
When she got home, she found Daniel working on his homework. She handed him an envelope containing the documents and said with a smile she could barely contain, “Start practicing your Arabic.” That night, as the city lit up with lights, Lucía thought about everything she had left behind: the invisibility, the humiliation, the weight of a hidden past. And for the first time in a long time, she felt that what lay ahead wasn’t an escape, but the beginning of her true path.
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